Methods of Communication (Leaving Cert Business): Flashcards

📚Flashcards
Methods of Communication
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Internal communication

Sharing info between people within same organisation

Downward communication

Info from higher to lower position (e.g., manager to team)

Upward communication

Info from lower to higher levels in organisation

Lateral communication

Between people at same level of authority

External communication

Sharing info with people/orgs outside your company

Memo

Brief written message for internal communication

Report

Detailed written doc on topic to help business decisions

Verbal communication

Uses spoken words to share info (calls, meetings, talks)

Visual communication

Shares ideas using images, alone or with text

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