Employee Empowerment (Leaving Cert Business): Flashcards

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Employee Empowerment
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Employee empowerment definition

Giving employees authority & freedom to make decisions

What employee empowerment fosters

Sense of ownership and responsibility

Advantage: Speed of decision-making

Faster decisions without waiting for managerial approval

Advantage: Enhanced problem-solving result

Higher customer satisfaction

Advantage: Greater job satisfaction cause

Employees feel more trusted and valued

Job satisfaction result in empowered employees

Boosted motivation and improved performance

Disadvantage: Coping with new responsibilities

Without training, employees struggle with added duties

Result of lack of training in empowerment

Mistakes and increased stress

Disadvantage: Risk with untrained employees

Poor decisions impacting business reputation/operations

Disadvantage: Loss of control result

Excessive supervision & lack of trust, demotivates staff

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