Non-Legislative Resolution of Industrial Conflict (Leaving Cert Business): Quizzes
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Practise the questions
10 questions from this quiz
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Practise the questions
10 questions from this quiz
What is the correct order of non-legislative resolution stages?
What is the correct order of non-legislative resolution stages?
Meeting, negotiation, conciliation, mediation
What percentage of workplace conflicts can be resolved through direct communication?
What percentage of workplace conflicts can be resolved through direct communication?
Up to 80%
What should meeting and talking focus on?
What should meeting and talking focus on?
Understanding each other's perspective
What is key to effective negotiation?
What is key to effective negotiation?
Finding solutions addressing underlying interests
What does a conciliator do?
What does a conciliator do?
Facilitates communication between parties
How does mediation differ from conciliation?
How does mediation differ from conciliation?
Uses specialized techniques & is more structured
What is the mediator's role?
What is the mediator's role?
Guides parties to find their own resolution
What does 'binding' mean in arbitration?
What does 'binding' mean in arbitration?
Decision must be followed & is legally enforced
When must parties decide if arbitration will be binding or non-binding?
When must parties decide if arbitration will be binding or non-binding?
Before the arbitration process begins
What does 'unbiased' mean?
What does 'unbiased' mean?
Not favoring either side in the dispute