Consumer Protection Legislation (Leaving Cert Business): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
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Practise the questions
10 questions from this quiz
What is negotiation in consumer conflict resolution?
What is negotiation in consumer conflict resolution?
Direct communication to resolve complaints
What does the Consumers' Association of Ireland (CAI) publish?
What does the Consumers' Association of Ireland (CAI) publish?
Consumer Choice magazine
How many main pieces of legislation protect Irish consumers?
How many main pieces of legislation protect Irish consumers?
Three
Under the 1980 Act, goods described as '100% wool' must contain what?
Under the 1980 Act, goods described as '100% wool' must contain what?
No synthetic fibres
Who must perform services under the Sale of Goods and Supply of Services Act 1980?
Who must perform services under the Sale of Goods and Supply of Services Act 1980?
Someone with necessary skill & qualifications
Who is responsible for faulty goods under the 1980 Act?
Who is responsible for faulty goods under the 1980 Act?
The retailer
What is the maximum claim amount in the Small Claims Procedure?
What is the maximum claim amount in the Small Claims Procedure?
€2,000
Which body enforces the Consumer Protection Act 2007?
Which body enforces the Consumer Protection Act 2007?
Competition & Consumer Protection Commission
How many specific unfair commercial practices are banned under the Consumer Protection Act 2007?
How many specific unfair commercial practices are banned under the Consumer Protection Act 2007?
32
What is the GDPR right to erasure also known as?
What is the GDPR right to erasure also known as?
Right to be forgotten