The Importance of Communication (Leaving Cert Business): Quizzes

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The Importance of Communication
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What is communication in management?

Transferring info so it's clearly understood

What skill is essential for an effective communicator?

Being equally skilled at listening

What is feedback in communication?

Info/opinion offered to help improve

How does written communication reduce errors?

Recipients can review messages multiple times

How does effective communication affect staff morale?

Employees feel empowered, reducing stress

When should a phone call be used instead of email?

When crucial info needs instant delivery

What are diagrams excellent tools for communicating?

Processes like assembly instructions

How should information overload be solved?

Reduce volume, keep messages concise

What factors should be considered when choosing a communication method?

Urgency, confidentiality, cost, records

Why are encrypted files suitable for sensitive information?

They are more secure for confidentiality

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