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14 cards from this deck
Communicate clear, structured, respectful info/requests to achieve a professional purpose
When opened with 'Dear Sir or Madam'
When used recipient's name at start
Avoid them; use 'do not' instead of 'don't'
Four or five points
Slang, exaggeration, personal anecdotes, prejudiced remarks
Topic, Audience, Genre, Style
Singular person, often in higher position
Around 300 words
About 3 key points
State the purpose of the letter
Thank person, ask for action if needed
Skip a line before beginning each new paragraph
Dear [Recipient's Name/Sir/Madam],
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