Conducting Research (Grade 10 NSC Matric Business Studies): Flashcards

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Conducting Research
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Research protocol

Detailed plan that guides the entire research process

Willing participation in research

Participants must agree voluntarily, not forced or tricked

Confidentiality in research

All info collected must be kept private and secure

Market research definition

Systematic process of gathering/analysing marketing information

Primary purpose of market research

To understand what customers need and want

Internal market research

Research conducted by people within the company itself

External market research

Research conducted by outside specialists/consultants

Advantage of internal market research (cost)

Lower costs since using existing staff

Advantage of external market research

Unbiased approach and objective results from experts

SWOT stands for

Strengths, Weaknesses, Opportunities, and Threats

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