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10 cards from this deck
Finding effective solutions to difficult/complex business challenges
Creative thinking and critical evaluation
Managers & employees face daily challenges needing solutions
Seven steps
Identify problem - recognise it exists, create problem statement
Define problem - explore underlying causes, focus on real problem
Formulate strategy - identify all possible solutions
Allocate resources - arrange people, money, time, equipment
Evaluate - consider advantages/disadvantages, assess if solved
Decision making: choosing alternatives; Problem solving: find solutions
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