The Concept of Quality (Grade 10 NSC Matric Business Studies): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
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Practise the questions
10 questions from this quiz
What does quality refer to in business?
What does quality refer to in business?
How well goods meet customer expectations
What is quality control?
What is quality control?
A system to test products vs standards
When does quality assurance take place?
When does quality assurance take place?
During & throughout production process
When does quality control inspect products?
When does quality control inspect products?
After production is complete
What approach does quality assurance use?
What approach does quality assurance use?
Proactive - prevents problems
How does quality help build business reputation?
How does quality help build business reputation?
Customers associate name with excellence
How does quality increase business profits?
How does quality increase business profits?
Customers make repeat purchases
What does the SABS mark indicate?
What does the SABS mark indicate?
Product meets approved quality standards
What is the purpose of trademarks?
What is the purpose of trademarks?
Help customers recognise quality brands
Which function does quality management connect to?
Which function does quality management connect to?
Human resources for staff training