Team Dynamics and Conflict Management (Grade 11 NSC Matric Business Studies): Flashcards

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Understanding Teamwork
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Definition of teamwork

Unity enabling shared interests & responsibilities

Researcher who found 5 stages of team development

Bruce Tuckman

5 stages of team development (in order)

Forming, storming, norming, performing, mourning

Definition of team dynamics

Behavioural & emotional forces influencing team performance

Number of roles in Belbin's theory

Nine roles

3 categories in Belbin Role Theory

Action-orientated, cerebral-orientated, people-orientated

Jung's 2 personality types

Extrovert and introvert

Jung's 4 functional types

Thinking, intuition, sensing, feeling

Number of roles in MTR-I approach

Eight roles

Definition of group consensus

Method where all members strive to reach agreement

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Introduction to the Human Resources Function

Team Dynamics and Conflict Management

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