Shorter Transactional Texts (Grade 11 NSC Matric English FAL): Flashcards
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Two main email styles
Two main email styles
Formal and informal
When to use formal emails (audience)
When to use formal emails (audience)
Teachers, companies, organisations, authority figures
Number of key email components
Number of key email components
Seven
Formal email greeting format
Formal email greeting format
Dear Mr/Ms + surname
Informal email greeting format
Informal email greeting format
Hi/Hello + first name
When to use 'Yours sincerely'
When to use 'Yours sincerely'
When you know the person's name
When to use 'Yours faithfully'
When to use 'Yours faithfully'
When you don't know the person's name
Name in formal vs informal sign-off
Name in formal vs informal sign-off
Full name (formal), first name only (informal)
Subject line characteristics
Subject line characteristics
Short, clear, and specific
Body paragraph length (sentences)
Body paragraph length (sentences)
2-4 sentences each