Effective Communication (Grade 12 NSC Matric Life Orientation): Flashcards
📚Flashcards
Practise the cards
10 cards from this deck
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Practise the cards
10 cards from this deck
Define effective communication
Define effective communication
When people truly understand each other with no misunderstandings
5 factors influencing effective communication
5 factors influencing effective communication
Personality, attitudes/values, responsibility, expression, respect
Introvert's communication challenge
Introvert's communication challenge
Shy, struggles to express thoughts & feelings
Attention seeker's impact on communication
Attention seeker's impact on communication
Dominates conversations, doesn't let others speak
Trustworthy person's communication trait
Trustworthy person's communication trait
Keeps promises, reliable, others feel safe sharing with them
How attitudes/values block communication
How attitudes/values block communication
Thinking you're better than others, not listening, causes conflict
What acceptance of responsibilities means
What acceptance of responsibilities means
Being accountable for actions, doing duty, apologising for mistakes
Appropriate expression of views/feelings
Appropriate expression of views/feelings
Saying what you think without hurting or offending others
Listening carefully involves
Listening carefully involves
Paying attention, looking interested & engaged, full attention
Role-playing purpose in communication
Role-playing purpose in communication
Practice skills in safe environment, learn what works/doesn't