Effective Communication (Grade 12 NSC Matric Life Orientation): Quizzes

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Effective Communication
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What happens when communication is effective?

People truly understand each other

Which factor does NOT influence effective communication according to the note?

Physical appearance

How do attention seekers hinder communication?

They dominate conversations & block 2-way talk

What does insincere communication do?

Destroys trust

What do trustworthy people do that helps communication?

Keep promises & respect confidences

What attitude is described as one of the biggest barriers to effective communication?

A superior attitude

What should a responsible person do when they make a mistake?

Apologise

What should you ask yourself before speaking to ensure appropriate expression?

Will this help or make it worse?

What does interrupting someone show?

Disrespect

What is part of using positive body language when listening?

Face the person & make eye contact

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