Conflict Resolution Skills (Grade 12 NSC Matric Life Orientation): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
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Practise the questions
10 questions from this quiz
What causes conflict according to the material?
What causes conflict according to the material?
Disagreements, opposing views, power struggles
Which type of conflict happens between two or more people?
Which type of conflict happens between two or more people?
Interpersonal conflict
What is intrapersonal conflict?
What is intrapersonal conflict?
Conflict within yourself with different thoughts
What are the four parts of an 'I' sentence in order?
What are the four parts of an 'I' sentence in order?
I feel, When, Because, And I would like
What does being assertive mean?
What does being assertive mean?
Expressing needs clearly & politely while firm
What is a key part of effective listening during conflicts?
What is a key part of effective listening during conflicts?
Rephrasing what they said in your own words
Which is a self-control technique for managing conflict emotions?
Which is a self-control technique for managing conflict emotions?
Counting to 500 or more before responding
What is mediation?
What is mediation?
Helping others resolve conflicts as neutral
What should you write down when mapping a conflict?
What should you write down when mapping a conflict?
What it's about, who did what, feelings, outcome
What is the goal of negotiation?
What is the goal of negotiation?
Find a win-win solution for everyone