CSR and CSI (Grade 12 NSC Matric Tourism): Flashcards

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CSR and CSI
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What CSR means in tourism

Responsible business for people, communities & environment

What CSI means in tourism

Financial/non-financial contributions for social development

Key phrase to remember CSR

Doing business responsibly every day

Key phrase to remember CSI

Giving back to the community

CSR vs CSI relationship

CSR is overall approach; CSI is specific investment

Five CSI focus areas

Health, Education, Sport, Youth development, Environment

Five role-players in sustainable tourism

Government, Businesses, NGOs, Local communities, Tourists

Government's role in sustainable tourism

Creates & enforces laws/policies for responsible tourism

CSR duration characteristic

Long-term, continuous effort in daily operations

Business benefits of CSR & CSI

Positive brand, customer loyalty, staff motivation, profitability

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