Development (HSC SSCE Business Studies): Flashcards

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Development
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Development focus

Enhancing employee skills via learning, mentoring, coaching

Induction programme

Planned intro of new employee to job, coworkers & business

Highest risk period for employee turnover

First three months

Training aim

Long-term change in skills, knowledge, attitudes & behaviour

Soft skills

Non-technical workplace skills like communication & teamwork

Job enlargement

Increasing the breadth of tasks in a job

Job rotation

Moving staff between tasks to develop multiple skills

Job enrichment

Increasing the responsibilities of a staff member

Mentoring time frame

No set time frame

Performance appraisal

Systematic analysis & evaluation of employee performance

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