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10 cards from this deck
Repair, replacement, or refund
Goods of acceptable quality & fit for normal use
Suitable for specific purpose consumer communicated
Promoting competition & fair trade in marketplace
Exclusive market control by one company, higher prices result
Investigates complaints seeking fair resolution for both parties
Monetary compensation awarded by court for proven loss
Neutral umpire helps parties resolve dispute by agreement
Neutral party actively facilitates communication & suggests ideas
Multiple consumers pursue legal action collectively
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