Customer Base and Brand Identity (VCE SSCE Business Management): Flashcards

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Customer Base and Brand Identity
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3 main brand types

Manufacturer's, Private, Licensed

Purpose of trademark registration

Legal protection preventing competitors copying brand elements

Business culture definition

Values, beliefs, behavioural norms guiding operations

3 macro environmental factors

Economic conditions, technological developments, legislation

ACCC stands for

Australian Competition and Consumer Commission

Primary federal consumer protection act

Competition and Consumer Act 2010

4 generations in Australian workforce

Baby Boomers, Gen X, Gen Y (Millennials), Gen Z

Year ALDI entered Australia

2001

Known value items definition

Products customers regularly buy & use as price benchmarks

Year Canva launched

2013

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