Workplace Conflict and Dispute Resolution (VCE SSCE Business Management): Flashcards
📚Flashcards
Practise the cards
10 cards from this deck
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Practise the cards
10 cards from this deck
Negotiation (dispute resolution)
Negotiation (dispute resolution)
Internal settlement without external intervention
Mediation (dispute resolution)
Mediation (dispute resolution)
Third party facilitates; no solutions imposed
Conciliation (dispute resolution)
Conciliation (dispute resolution)
Like mediation but can actively suggest solutions
Arbitration (dispute resolution)
Arbitration (dispute resolution)
Independent party makes legally binding decision
Fair Work Commission (FWC)
Fair Work Commission (FWC)
Australia's independent national workplace relations tribunal
Protected industrial action
Protected industrial action
Legal action during enterprise bargaining period
Unprotected industrial action
Unprotected industrial action
Unlawful action; can be sued for damages
Strike
Strike
Complete withdrawal of labour; all production ceases
Lock-out
Lock-out
Employer prevents workers from entering workplace
Work to rule
Work to rule
Strictly follow every rule to slow productivity
