Operations Management (VCE SSCE Business Management): Quizzes

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Improving Productivity Through Lean Management
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What is the fundamental principle of lean management?

Eliminate activities that don't add value

Who pioneered lean management whilst working for Toyota after World War II?

Taiichi Ohno

What does Just In Time (JIT) involve?

Materials arrive precisely when needed

What does Kaizen mean?

Change for better

Under Jidoka, who has authority to stop the production line when a problem is identified?

Any employee

In a pull system, what determines the rate of production?

Customer demand

What does the term 'takt' derive from?

German word for timing or beat

What does the zero defects principle focus on?

Prevention of defects before they occur

What does Gemba mean in lean leadership?

Real place (shop floor)

What is the correct order of the DMAIC process in Six Sigma?

Define, Measure, Analyse, Improve, Control

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