National Employment Standards (VCE SSCE Business Management): Revision Notes
National Employment Standards
What are the National Employment Standards?
The National Employment Standards (NES) are the 11 minimum employment entitlements that must be provided to all Australian employees. These standards form a safety net of fair minimum conditions that protect employees' key entitlements in law. It's important to note that only certain entitlements apply to casual employees.
The NES came into operation on 1 January 2010 and apply to all employees under the federal system, regardless of:
- Their industry
- Their occupation
- Their income level
Legal protection
The NES provide strong legal protection. Employers cannot provide less than the minimum wage or conditions found in the NES, even if stated in:
- An enterprise agreement
- An employment contract
- An award
- Any other registered agreement
This means the NES set an absolute baseline that cannot be negotiated away.
Employer obligations
Employers have specific obligations when hiring new staff:
- For all new employees: Provide a copy of the Fair Work Information Statement (FWIS) before the employee starts work
- For casual employees: Also provide a copy of the Casual Employment Information Statement (CEIS) at the same time
These statements contain prescribed information about employee rights and entitlements under the NES, plus information about the Fair Work Commission (FWC) and Fair Work Ombudsman.
The 11 minimum employment standards
1. Maximum weekly hours of work
Full-time employees: The standard working week is 38 hours. However, employees may be required to work a reasonable number of additional hours beyond this.
This standard balances employer flexibility with employee protection from excessive working hours.
2. Requests for flexible working arrangements
Employees who have worked with the same employer for at least 12 months can request flexible working arrangements if they fall into certain categories.
Eligible employees include those who:
- Are the parent or have responsibility for the care of a child who is of school age or younger
- Are a carer (as defined in the Carer Recognition Act 2010)
- Have a disability
- Are 55 years or older
- Are experiencing violence from a family member
- Provide care or support to an immediate family member or household member who is experiencing family violence
The key requirement is that the employee must have worked continuously with the same employer for at least 12 months before making the request.
3. Offers and requests to convert from casual to permanent employment
This standard provides casual employees with pathways to secure, permanent employment.
How it works:
- Casual employees who have worked for their employer for 12 months must be offered the option to convert to full-time or part-time (permanent) employment
- The offer must come from the employer
- An eligible casual employee can also make their own request to convert to permanent employment after their 12-month anniversary
- Certain eligibility requirements must be met for the conversion to occur
This provision helps casual workers transition to more secure employment after demonstrating a regular pattern of work.
4. Parental leave and related entitlements
Parental leave recognises the importance of family and caring responsibilities.
Types of parental leave include:
- Maternity leave
- Paternity and partner leave
- Adoption leave
- Special maternity leave
- Safe job and no safe job leave
Eligibility: Employees can take parental leave if they have worked for their employer for at least 12 months.
Key entitlements:
- Parents have a right to separate periods of 12 months of unpaid leave each
- Total combined parental leave can be up to 24 months
- Employee parents have the right to return to their old job
- Employers must consult employees if making decisions that will significantly affect the status, pay or location of the employee's pre-parental leave position
This protection ensures employees can take time to care for new children without losing their job security.
5. Annual leave
Annual leave provides employees with paid time off for rest and recreation.
Entitlements:
- All full-time, non-casual employees receive four weeks of paid annual leave each year
- Part-time employees receive annual leave on a pro rata basis (proportional to their hours)
- Certain shift workers may be entitled to an additional week of paid annual leave
Annual leave accumulates and can be carried forward if not used, providing employees with flexibility in when they take their breaks.
6. Personal/carer's leave, compassionate leave and unpaid family and domestic violence leave
This standard recognises that employees sometimes need time off for personal illness, caring responsibilities, or family emergencies.
Personal and carer's leave:
- Employees receive 10 days of paid personal and carer's leave each year
- Part-time employees receive this on a pro rata basis
- Can be used when the employee is ill or injured, or to care for an immediate family or household member
Compassionate leave:
- Two days of paid compassionate leave on the death or serious illness of a family member or person the employee lives with
- Two days of unpaid personal leave for genuine caring purposes and family emergencies
Family and domestic violence leave:
- Employees are entitled to five days of unpaid family and domestic violence leave each year
- Employees receive the full five days from the day they start work (no build-up period required)
- The five days renews each 12 months
- Does not accumulate from year to year if unused
This comprehensive leave provision ensures employees can deal with personal and family matters without losing their job.
7. Community service leave
Community service leave recognises the value of employees contributing to their community.
Key features:
- Available to all employees, including casual employees
- Can be taken for activities such as:
- Voluntary emergency management activities
- Jury duty
- Generally unpaid (except for jury duty)
- No limit on the amount of community service leave an employee can take
This provision ensures employees can fulfil important civic duties without being penalised at work.
8. Long service leave
Long service leave is a period of paid leave granted to an employee who has served a specified period of continuous employment with one employer.
Unlike other NES entitlements, long service leave entitlements are set out separately for each state.
Victoria's provisions:
- Under Victoria's Long Service Leave Act 2018, all employees who have worked continuously with one employer for at least seven years are entitled to long service leave
- This applies to all types of work: full-time, part-time, casual, seasonal and fixed term
- Victoria has introduced a portable long service scheme (Long Service Benefits Portability Regulations, October 2020)
- The portable scheme allows workers in certain industries (community services, contract cleaning and security) to accrue long service leave entitlements and transfer them from job to job
The portable scheme is particularly beneficial for workers in industries with high job mobility, ensuring they don't lose their entitlements when changing employers within the same sector.
9. Public holidays
Public holidays ensure employees can observe nationally and locally significant days.
Entitlements:
- Guarantees eight national public holidays
- Plus prescribed state and local holidays
- Where an employee works on a public holiday, they are entitled to:
- An appropriate penalty rate of pay, OR
- Other compensation (as set out in the relevant award)
This standard recognises that employees who work on public holidays should receive additional compensation for working when most people have the day off.
10. Notice of termination and redundancy pay
This standard provides employees with security and financial support when employment ends.
Notice of termination:
- Employees are entitled to fair notice of termination
- Notice must be provided in writing
Redundancy pay:
- Employees who are made redundant are entitled to redundancy pay
- This applies to employees in workplaces with 15 or more employees
- Maximum redundancy pay is 16 weeks' pay
These provisions help employees prepare for the end of their employment and provide financial support during the transition to new work.
11. Fair Work Information Statement or Casual Employment Information Statement
As mentioned earlier, employers must provide new employees with information about their rights and entitlements.
Requirements:
- Employers must give each new employee the Statement before the employee starts employment
- The Statement contains prescribed information about:
- Employee rights and entitlements under the NES
- The role of the Fair Work Commission (FWC)
- The role of the Fair Work Ombudsman
This ensures all employees start their employment with clear knowledge of their rights and where to get help if needed.
Real-world application: enforcement of the NES
The NES are legally enforceable, and employers who fail to comply face serious consequences. Government watchdogs actively investigate and prosecute breaches.
Example: Long Service Leave Violations in Victoria
In 2021, Victoria's Wage Inspectorate took action against major employers for failing to meet long service leave obligations:
Coles: Fined $50,000 in July 2021 after an investigation found 4,000 Victorian employees were collectively underpaid $700,000 in long service leave entitlements. The company was also ordered to pay $15,000 in costs for systemic failure to ensure employees received full entitlements.
National Australia Bank: Criminal charges filed in October 2021 for allegedly systematically failing to pay former casual staff members their long service leave entitlements, valued at $30,000.
These cases demonstrate that the NES are actively enforced and that even large, well-resourced employers must comply with the minimum standards.
Remember!
Key Points to Remember:
- The NES are 11 minimum employment entitlements that protect all Australian employees under the federal system
- Employers cannot provide less than NES minimums through any agreement or contract
- The NES came into operation on 1 January 2010 and have been amended to reflect changing workplace practices
- Only certain entitlements apply to casual employees – understand which standards apply to different employment types
- Employers must provide the FWIS (and CEIS for casuals) before employment starts
- Key eligibility periods to remember: 12 months for flexible working arrangements, parental leave, and casual-to-permanent conversion; seven years in Victoria for long service leave
- The NES are legally enforceable – government watchdogs actively investigate and prosecute breaches