Assessing Performance (AQA A-Level Business): Flashcards
📚Flashcards
Practise the cards
10 cards from this deck
ShowHide
Practise the cards
10 cards from this deck
Market share
Market share
% of total market sales a business controls
Labour productivity
Labour productivity
Output per employee
Capacity utilisation
Capacity utilisation
% of total capacity currently being used
Core competences
Core competences
Unique capabilities giving a business competitive advantage
Benchmarking
Benchmarking
Studying successful companies to identify best practices
Quantitative data
Quantitative data
Numerical information like sales figures
Labour turnover
Labour turnover
Rate at which employees leave the organisation
Extrapolating data
Extrapolating data
Extending current patterns forward in time
3 main areas for non-financial performance measures
3 main areas for non-financial performance measures
Marketing, human resources, and operations
Staff morale
Staff morale
How happy and motivated employees feel
