Overlap and Conflict of Needs (AQA A-Level Business): Flashcards

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Overlap and Conflict of Needs
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Mendelow's matrix purpose

Tool to categorise stakeholders by power & interest

Power in stakeholder mapping

Ability to influence business decisions

Interest in stakeholder mapping

How much attention stakeholder pays to business activities

Key players quadrant characteristics

High power, high interest

Show consideration quadrant characteristics

High power, low interest

Overlapping interests definition

Where stakeholder interests align

Conflicts definition

Where stakeholder interests clash

Authoritarian leader's stakeholder approach

Little concern for stakeholders, unlikely to consult

Democratic leader's stakeholder approach

Actively seeks input from stakeholders

Economic boom effect on stakeholder management

Easier to address concerns; more finance & resources available

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