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10 cards from this deck
Decision must be followed, enforceable through courts
Neutral and does not favour either side
Contract clause allowing parties to request arbitration anytime
Advisory, Conciliation and Arbitration Service
Mediation facilitates; conciliation actively suggests solutions
Quickest and cheapest dispute settlement method
Decisions may not be legally binding on parties
Conciliator actively suggests solutions to parties
Binding decision, enforceable through courts if necessary
Takes active role, sets time limits, asks questions
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