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15 cards from this deck
Law, statutory orgs, non-statutory orgs
Protects consumers buying goods or services
Someone skilled to do the job
Care and good-quality materials
Good enough to match their purpose
Must do what they're meant for
Must match their label or description
If you change your mind
Goods, services, and digital products
Repair, replacement, or refund
The retailer, not the manufacturer
Written promise to replace/repair faulty goods free
Investigates complaints about public services
Enforces competition & safety laws, runs helpline
Advises on rights, publishes Consumer Choice magazine
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