Rights and Responsibilities (Junior Cert Home Economics): Flashcards
📚Flashcards
Practise the cards
13 cards from this deck
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Practise the cards
13 cards from this deck
Number of basic consumer rights in Ireland
Number of basic consumer rights in Ireland
Five
Right to Choice definition
Right to Choice definition
Consumers can choose what goods and services to buy
Right to Truthful Information requirement
Right to Truthful Information requirement
Info on goods/services must be true
Right to Quality standard
Right to Quality standard
Goods/services must be of merchantable quality
Right to Safety requirement
Right to Safety requirement
Products must be safe to use & free from hidden dangers
4 options under Right to Redress
4 options under Right to Redress
Repair, replacement, refund, or credit note
Right to Redress applies when
Right to Redress applies when
Goods/services are faulty
Consumer responsibility: product knowledge
Consumer responsibility: product knowledge
Be well-informed about products, services, & consumer laws
Consumer responsibility: before buying
Consumer responsibility: before buying
Check products for faults or defects
Consumer responsibility: receipts
Consumer responsibility: receipts
Always keep receipts for returns or complaints
Consumer responsibility: product use
Consumer responsibility: product use
Use products only for their intended use
Consumer responsibility: finding value
Consumer responsibility: finding value
Shop around for value and compare costs
Consumer responsibility: cost vs quality
Consumer responsibility: cost vs quality
Understand the balance - you get what you pay for
