The Importance of Communication (LC 2027) (Leaving Cert Business): Flashcards

📚Flashcards
The Importance of Communication
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Definition of communication

Transferring ideas, info & messages from sender to receiver

Name 3 of 7 essential communication skills

Listening, being clear, being concise

Horizontal communication route

Between people on same level in organisational structure

Examples of non-verbal communication

Hand gestures, body language, eye contact, facial expressions

Videoconferencing advantage: cost

Cost-effective for meetings across locations, saves travel costs

Disadvantage of reports

Time-consuming to prepare & expensive to produce

Social media advantage in business

Attracts millions of potential customers globally & instantly

What are pie charts?

Circular diagrams divided into segments showing information

Technology advantage: collaboration

Project mgmt software & cloud platforms enhance teamwork

Improving communication: listening

Encourage attentive listening & systems for employee feedback

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