Leading and Managing an Organisation (LC 2027) (Leaving Cert Business): Flashcards

📚Flashcards
Organisational Culture
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Organisational culture definition

Shared values, beliefs, attitudes shaping behaviour in a company

Iceberg model - what's above waterline?

Visible culture: vision, goals, policies, stated values

What visible culture represents

The way we say we get things done

What invisible culture represents

The way we really get things done

How culture affects brand identity

Shapes how customers & stakeholders view the company

Culture impact on employee retention

Attracts & retains best employees who share company values

How culture reduces workplace conflict

Clear values mean fewer misunderstandings between members

Open communication in culture

Employee voices heard, feedback valued, open conversations

Recognition & reward systems importance

Acknowledges culture-aligned behaviour, increases engagement

Leadership role in organisational culture

Model behaviours, communicate vision, develop employees

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