Stakeholder Relationships (Leaving Cert Business): Flashcards
📚Flashcards
Practise the cards
10 cards from this deck
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Practise the cards
10 cards from this deck
Stakeholder relationships
Stakeholder relationships
Connections between groups with interest in a business
Mutual need in stakeholder relationships
Mutual need in stakeholder relationships
Everyone has something to offer & something they want in return
Cooperative relationships
Cooperative relationships
Stakeholders work together towards shared goals (win-win)
Competitive relationships
Competitive relationships
Stakeholders have conflicting interests or compete for resources
Dynamic relationships
Dynamic relationships
Constantly changing; cooperate sometimes, compete in others
Interdependent relationships
Interdependent relationships
Mutual benefit; accomplish more together than individually
Negotiation (conflict resolution)
Negotiation (conflict resolution)
Direct discussion between parties to reach agreement
Mediation (conflict resolution)
Mediation (conflict resolution)
Using a neutral third party to help find solutions
Arbitration (conflict resolution)
Arbitration (conflict resolution)
Independent expert makes binding decisions
Active listening
Active listening
Paying attention, showing empathy, understanding viewpoints
