Managing Information (LC 2027) (Leaving Cert Business): Revision Notes
Managing Information
Effective information management is crucial for successful business research and decision-making. As a business student, you need to develop strong skills in finding, evaluating, and organising information from various sources to support your learning and investigations.
Information sources and resources
When conducting business research, you should gather information from a wide range of reliable sources. There are numerous Irish government agencies and international organisations that provide valuable business data and insights.
Key Irish sources include government departments like the Department of Finance and Department of Enterprise, Trade and Employment, as well as agencies such as Enterprise Ireland, IDA Ireland, and the Central Statistics Office (CSO). These organisations provide official statistics, policy information, and economic data that are essential for understanding the Irish business environment.
International sources such as the OECD, World Bank, International Monetary Fund (IMF), and World Trade Organisation (WTO) offer global economic perspectives and comparative data. Research organisations like the Economic and Social Research Institute (ESRI) and Pew Research Centre provide analytical reports and trend data.

For current affairs and business news, television programmes and online platforms offer up-to-date information. Educational resources like Scoilnet provide access to databases such as Encyclopaedia Britannica and the Irish Newspaper Archive, which are particularly useful for academic research.
Research guidelines and safety tips
When conducting online research, following safe research practices is essential. Always verify that websites are legitimate before accessing information or providing any personal details. Look for official website indicators and secure connections when browsing.
Using effective search strategies will improve your research efficiency. Employ specific key words and search terms related to your topic, and avoid using vague or overly broad terms. Boolean search techniques can help you find more precise results.
Variety in sources is crucial for comprehensive research. Gather information from multiple types of sources to ensure you're getting a complete picture. This includes academic sources, government publications, news articles, and industry reports. Consider the key message from each source and evaluate how valuable or useful the information will be for your specific research purpose.

Research Safety Guidelines:
Always verify that websites are legitimate before accessing information or providing personal details. Not everything available online is accurate or truthful, so maintaining a critical approach to all sources is essential for reliable research outcomes.
Evaluating sources for reliability and credibility
Source evaluation is a critical skill in information management. When assessing any source, you must consider several key factors to determine its worth and reliability.
Authenticity should be your first concern. Check all sources of information to ensure they are genuine and trustworthy. Not everything available online is accurate or truthful. Examine the website's "About Us" section to understand the organisation behind the information and verify their credentials.
Credibility relates to whether the source is believable and trustworthy. Consider the author's qualifications, the organisation's reputation, and whether the information is supported by evidence. Ask yourself: "Is this source credible?"
Reliability focuses on consistency and dependability. A reliable source will provide accurate information consistently over time. Check if the information can be verified through other reputable sources. Question: "Is this source reliable?"
Bias detection is essential for objective research. Consider whether the source presents a balanced view or represents the perspective of a particular stakeholder. Does it represent the views of one specific group or individual? Be aware that some sources may have commercial, political, or ideological motivations that could influence the information presented.
Context and timing matter significantly. When was the information written? What was happening at that time? Understanding the historical context helps you interpret the data correctly and assess its current relevance.
Investigative methods and organisation
Developing an investigative folder is highly recommended for managing your research over your two years of study. This system can be either digital or physical and should compile information, data, and research from various media sources throughout your learning journey.
Use this folder to collect materials that relate to your coursework, reflecting on how the information you gather connects to the theoretical concepts you learn in class. Apply classroom theory to real-life examples and case studies that you discover through your research.
Record-keeping is vital for effective information management. Keep track of each website and source you use. Tools like OneNote or Google Keep can help you bookmark and organise your sources for future reference. This practice will save time when you need to cite sources or return to specific information.
When you need additional information to support a particular viewpoint or to explore alternative perspectives, plan your research strategy systematically. Consider what gaps exist in your current understanding and identify the types of sources that might fill those gaps.
Types of information and data
Understanding the difference between primary and secondary research is fundamental to effective information management.
Primary research involves gathering new information specifically to answer your research questions. This type of research provides original data that hasn't been interpreted or analysed by others. Primary sources include original documents, first-hand information, interviews, and surveys that you conduct yourself. This research method allows you to gather specific information tailored to your exact needs.
Secondary research involves finding and using existing information that has already been gathered by others, typically for different purposes. Secondary sources often interpret or analyse primary information that was collected previously. Examples include research reports, newspaper articles, academic papers, and government statistics that have already been published.
Worked Example: Choosing Research Methods
Scenario: You're investigating customer satisfaction with a local restaurant chain.
Primary Research Approach:
- Conduct surveys with actual customers
- Interview restaurant managers
- Observe customer behaviour during visits
- Collect original data specific to your research questions
Secondary Research Approach:
- Review existing customer reviews on websites
- Analyse published industry reports on restaurant satisfaction
- Study government health inspection records
- Examine company annual reports and press releases
Result: Combining both methods provides comprehensive insights - primary research gives you current, specific data while secondary research provides context and historical perspective.
Both types of research have their place in business investigation. Primary research provides specific, current data but requires more time and resources. Secondary research offers broader context and historical perspective but may not address your exact questions. Effective research strategies typically combine both approaches to provide comprehensive coverage of your topic.
Key Points to Remember:
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Diversify your sources - gather information from a variety of reliable sources including government agencies, international organisations, and academic institutions to ensure comprehensive coverage
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Evaluate critically - always check the authenticity, credibility, reliability, and potential bias of your sources before using the information in your research
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Stay organised - develop a systematic approach to recording and storing your research using tools like investigative folders and digital bookmarking systems
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Understand research types - distinguish between primary research (new data you collect) and secondary research (existing information from other sources) to choose the most appropriate method for your needs
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Practice safe research - verify website legitimacy, use specific search terms, and maintain proper records of all sources you consult during your investigations