Quality Indicators of the Eight Business Functions (Grade 10 NSC Matric Business Studies): Flashcards

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Quality Indicators of the Eight Business Functions
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Accreditation (definition)

Official recognition of status or qualification to perform activity

Corporate Social Investment (CSI)

Strategy improving social, environmental, economic community wellbeing

Jobbing in production

Custom work for specific customers

Data in administration

Facts and statistics collected for reference or analysis

Low staff turnover indicates

Healthy employee-employer relationships and job satisfaction

Budget management prevents

Wastage and ensures sufficient cash allocation

Product differentiation purpose

Distinguish products from competitors by providing real value

Bulk purchasing benefits

Reduced costs through volume buying and negotiated discounts

Crisis management in PR

Handling negative publicity quickly and professionally

Poor management results in

Ineffective employees who complain and appear unhappy

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