Interpersonal Relationships in the Workplace (Grade 10 NSC Matric Business Studies): Flashcards

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Interpersonal Relationships in the Workplace
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Interpersonal relationships in workplace

Meaningful connections & bonds between people working together

Business hierarchy

System organizing chain of command & employee responsibilities

3 levels of management

Top Management, Middle Management, First Line Management

Peer relationships

Between employees at same level, built on equality & respect

Authority relationships

Between managers & subordinates, based on mutual respect

Prejudice in workplace

Negative attitudes towards individuals based on assumptions

Discrimination at work

Unfair treatment due to gender, race, religion, or orientation

Diversity in workplace

Including people from various backgrounds, cultures & genders

Equity at work

Treating every person fairly & with dignity in workplace

Empathy in workplace

Considering thoughts, feelings & needs of colleagues

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