Interpersonal Relationships in the Workplace (Grade 10 NSC Matric Business Studies): Quizzes

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Interpersonal Relationships in the Workplace
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What do interpersonal relationships in the workplace create among employees?

Trust, openness, understanding & comm.

Which position belongs to Middle Management in the business hierarchy?

Regional manager

What are peer relationships in the workplace based on?

Equality and mutual respect

What do external relationships in the workplace focus on?

Service delivery or business partnerships

What does prejudice in the workplace refer to?

Negative attitudes based on assumptions

How can businesses address discrimination effectively?

Clear HR policies & reporting procedures

How can businesses promote diversity in the workplace?

Equal opportunity policies when hiring

What is the most important skill for building strong workplace relationships?

Empathy

Why do teams need clear objectives and agreed goals?

To provide direction & increase commitment

What builds mutual trust among team members?

Reliability and keeping commitments

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