Challenges of the Micro Environment (Grade 11 NSC Matric Business Studies): Flashcards
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Micro environment
Micro environment
Factors inside a business affecting how well it operates
Difficult employees
Difficult employees
Workers who do not support the vision and goals of the business
Impact of difficult employees on workplace
Impact of difficult employees on workplace
Destroyed team spirit, reduced productivity, unpleasant environment
Impact of skilled employee shortage
Impact of skilled employee shortage
Poor performance, weak service, loss of customers, less competitive
Vision (business)
Vision (business)
What a business wants to become in the future
Mission (business)
Mission (business)
Why the business exists and what it does
Impact of lack of management skills
Impact of lack of management skills
Poor leadership, unachieved goals, wasted resources, unhappy staff
Trade unions
Trade unions
Organisations protecting employee interests and rights at work
Strikes
Strikes
Workers refuse to work until complaints are addressed by business
Go-slows
Go-slows
Workers report for duty but deliberately work at a slower pace