Challenges of the Micro Environment (Grade 11 NSC Matric Business Studies): Quizzes

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Challenges of the Micro Environment
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What does the micro environment refer to in a business context?

Internal factors affecting operations

What characterises difficult employees?

Those who don't support business goals

What is a major consequence of a shortage of skilled employees?

Loss of customers to competitors

What is a vision in business terms?

What the business wants to become

What happens when vision and mission are unclear or missing?

Direction becomes confused

What is the impact of inadequate management skills?

Unachieved business objectives

What are trade unions established to do?

Protect employee interests and rights

What happens during a strike?

Workers refuse work until issues resolved

What is a go-slow?

Working deliberately at a slower pace

What distinguishes micro environment challenges from external factors?

They can be controlled by management

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