Problem-Solving (Grade 12 NSC Matric Business Studies): Flashcards
📚Flashcards
Practise the cards
10 cards from this deck
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Practise the cards
10 cards from this deck
Strategy definition
Strategy definition
Structured plan to achieve specific business goal
Problem-solving definition
Problem-solving definition
Systematic process of gathering info to overcome challenges
Groupthink definition
Groupthink definition
Poor decisions due to group pressure & unchallenged choices
Problem-solving vs decision-making relationship
Problem-solving vs decision-making relationship
Problem-solving is bigger; decision-making is one step within
Four key problem-solving techniques
Four key problem-solving techniques
Delphi, Force Field Analysis, Brainstorming, Nominal Group
Delphi Technique purpose
Delphi Technique purpose
Reach consensus on future trends using expert opinions
Force Field Analysis creator & time
Force Field Analysis creator & time
Kurt Lewin in the 1940s
Force Field Analysis scoring scale
Force Field Analysis scoring scale
1 (weak) to 5 (strong) for each force
Key rule during brainstorming sessions
Key rule during brainstorming sessions
No criticism allowed; goal is generating many ideas
Nominal Group Technique key feature
Nominal Group Technique key feature
Silent individual brainstorming, then anonymous rating