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10 cards from this deck
Maximise profits via excellent products meeting customer needs
How well product/service meets customer requirements & expectations
Inspecting finished products to ensure they meet required standards
Checking throughout production to prevent problems before occurring
QC checks for quality; QA builds in quality throughout process
All activities ensuring business consistently produces high quality
Measures how well each department performs vs established standards
Structured framework to organise & manage quality-related processes
High-quality products meeting safety, reliability & durability needs
Competitive remuneration & reducing employee attrition rates
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