External Business Environment and Planning (VCE SSCE Business Management): Flashcards

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Competitors' Behaviour
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Competitor definition

Business rival in same market w/ similar products/services

3 key areas to monitor competitors

New products, product updates, pricing changes

Primary battleground for many businesses

Price competition

ALDI's impact on supermarket competition

Consistently lower pricing model forces rivals to adapt

Examples of inducements & incentives

Buy 3 Get 1 Free, price cuts, bundles, member discounts

4 purposes of loyalty schemes

Repeat purchases, data, relationships, switching costs

How retailers responded to ready-made meal competition

Expanded range, click-and-collect, matched convenience

Streaming services' competitive advantages

On-demand content, competitive price, no lock-in contracts

Traditional TV's remaining advantages

Live TV, news coverage, live sports, major events

Key action when facing industry disrupters

Evaluate business model & identify unique advantages

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