Differentiation (VCE SSCE Business Management): Quizzes

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Differentiation
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What does differentiation focus on instead of competing solely on price?

Creating uniqueness that customers value

Why can businesses charge premium prices with successful differentiation?

Customers perceive product as superior/unique

Which is NOT listed as a core feature of differentiation?

Lowest possible pricing strategy

When does differentiation work best?

With non-price-sensitive customers

Which is one of the three main ways to implement differentiation?

Research, development and innovation

How does Apple differentiate its products?

Simple, elegant design and user-friendly SW

What is Porter's 'stuck in the middle' warning about?

Pursuing both low cost & differentiation

Why do large businesses find differentiation easier than small ones?

Greater financial resources for R&D

What must be true for differentiation to succeed throughout a business?

Clear at all levels of the business

How does differentiation affect customer price sensitivity?

Customers become less price-sensitive

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