Consumer Affairs Victoria (CAV) (VCE SSCE Legal Studies): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
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Practise the questions
10 questions from this quiz
Which is NOT one of CAV's four main functions?
Which is NOT one of CAV's four main functions?
Making binding court decisions
What type of body is CAV?
What type of body is CAV?
A dispute resolution body
Who can make complaints to CAV?
Who can make complaints to CAV?
Consumers and tenants only
What does 'jurisdiction' mean?
What does 'jurisdiction' mean?
Lawful authority to decide legal cases
Which dispute can CAV handle?
Which dispute can CAV handle?
Faulty product between consumer & supplier
In conciliation, what does the conciliator NOT do?
In conciliation, what does the conciliator NOT do?
Make the decision for the parties
How are most CAV conciliation services delivered?
How are most CAV conciliation services delivered?
Over the phone
What is a primary purpose of CAV in resolving disputes?
What is a primary purpose of CAV in resolving disputes?
Providing efficient and free resolution
Why are party-driven outcomes a strength of CAV?
Why are party-driven outcomes a strength of CAV?
People comply more with their own decisions
What is a key weakness of CAV?
What is a key weakness of CAV?
No power to compel participation