Employer–Employee Relations (AQA A-Level Business): Flashcards
📚Flashcards
Practise the cards
10 cards from this deck
ShowHide
Practise the cards
10 cards from this deck
Soft approach to human relations
Soft approach to human relations
Views employees as valuable assets, involves consultation
ACAS stands for
ACAS stands for
Advisory, Conciliation and Arbitration Service
Year ACAS was established
Year ACAS was established
1975
Three main ACAS services
Three main ACAS services
Advice, Conciliation, Arbitration
ACAS Conciliation purpose
ACAS Conciliation purpose
Encourages continued negotiation to prevent industrial action
ACAS Arbitration recommendations
ACAS Arbitration recommendations
Can be binding (must accept) or non-binding (advisory)
Good relations impact on productivity
Good relations impact on productivity
Higher commitment & motivation from employees
Good relations effect on staff retention
Good relations effect on staff retention
Lower labour turnover, higher retention rates
Good relations impact on decision-making
Good relations impact on decision-making
Decisions taken faster, change introduced easier
Role of communication in disputes
Role of communication in disputes
Effective communication prevents disputes from arising