Organisational Design and Workforce Planning (AQA A-Level Business): Quizzes

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Delegation, centralisation and decentralisation
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What does delegation involve a manager granting to a subordinate?

Authority

When a manager delegates a task, what remains with the manager?

Responsibility for the outcome

Which is NOT a requirement for successful delegation?

Subordinate's seniority

What is a benefit of a flat hierarchy?

Cost savings from fewer managers

What does centralisation mean in a business?

Decision-making concentrated at top

In a decentralised structure, what do individual managers have?

Authority to make relevant decisions

Why does Pizza Hut operate with limited delegation?

To maintain consistency across sites

Which management style tends to lead to a more centralised organisation?

Autocratic

What type of workforce makes decentralisation more likely?

Professional, skilled workers

How does technology advancement affect delegation and decentralisation?

Provides greater scope for both

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