Organisational Design and Workforce Planning (AQA A-Level Business): Flashcards
📚Flashcards
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10 cards from this deck
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Practise the cards
10 cards from this deck
Job design
Job design
Deciding tasks & responsibilities that make up a role
3 types of factors affecting job design
3 types of factors affecting job design
Organisational, environmental, behavioural
Job rotation
Job rotation
Regular switching between tasks of similar complexity
Job enlargement
Job enlargement
Extends duties at similar level - horizontal loading
Job enrichment
Job enrichment
Adds more challenging tasks - vertical loading
Horizontal vs vertical loading
Horizontal vs vertical loading
Horizontal=more similar tasks; Vertical=more complex tasks
Empowerment
Empowerment
Giving employees control over work & decision-making authority
Hackman & Oldham's 5 core job characteristics
Hackman & Oldham's 5 core job characteristics
Skill variety, task identity, significance, autonomy, feedback
3 critical psychological states (Hackman & Oldham)
3 critical psychological states (Hackman & Oldham)
Experienced meaningfulness, responsibility, knowledge of results
Hackman & Oldham model chain
Hackman & Oldham model chain
Core characteristics → Psychological states → Work outcomes