Stakeholder Needs (AQA A-Level Business): Flashcards
📚Flashcards
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Practise the cards
10 cards from this deck
Definition of stakeholder
Definition of stakeholder
Individual/group with interest in business activities
EGGS CL mnemonic
EGGS CL mnemonic
Employees, Govt, Shareholders, Customers, Suppliers, Local comm
Three main needs of employees
Three main needs of employees
Job security, good working conditions, fair pay
Two main needs of shareholders
Two main needs of shareholders
Capital growth and dividends
Two main needs of customers
Two main needs of customers
Good customer service and value for money
Two main needs of suppliers
Two main needs of suppliers
Regular orders and on-time payment
Two government interests in business
Two government interests in business
Employment creation and tax payment
Mendelow's matrix categorises by
Mendelow's matrix categorises by
Power and interest
Key players in Mendelow's matrix
Key players in Mendelow's matrix
High power, high interest - most important group
Why stakeholder conflicts happen
Why stakeholder conflicts happen
Actions benefiting one group often harm another