External and Internal Influences on Operational Objectives (AQA A-Level Business): Quizzes

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External and Internal Influences on Operational Objectives
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What does PETC represent as a memory aid for external influences on operations?

Political, Economic, Technological, Competitive

What can result from operations failing to comply with legislation?

Fines, legal action, and reputation damage

During a recession, what typically happens to operations?

Demand falls; operations reduce capacity

What is CAD?

Software for creating products digitally

What benefits do CAD and CAM bring to operations?

Faster production, better quality, innovation

How has the internet affected consumer behaviour?

Increased awareness of prices, quality, service

What does FMH represent as a memory aid for internal influences?

Finance, Marketing, Human Resources

How does finance influence operational decisions?

Availability of finance determines possibilities

What role does marketing play in operations?

Identifies customer wants & forecasts demand

How do human resources impact operations?

Skills & motivation affect performance directly

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