Remedies (OCR A-Level Law): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
ShowHide
Practise the questions
10 questions from this quiz
Which Act established the structured framework of consumer remedies for defective goods?
Which Act established the structured framework of consumer remedies for defective goods?
Consumer Rights Act 2015
How many tiers of remedies are available under Section 19(3)?
How many tiers of remedies are available under Section 19(3)?
Three tiers
What is described as the consumer's most powerful remedy under Section 19(3)?
What is described as the consumer's most powerful remedy under Section 19(3)?
Short-term right to reject
When does Section 19(4) apply?
When does Section 19(4) apply?
Goods not matching sample (s.15)
What is the key difference between Section 19(3) and Section 19(4)?
What is the key difference between Section 19(3) and Section 19(4)?
19(4) has no short-term right to reject
How many days do consumers have to exercise the short-term right to reject goods?
How many days do consumers have to exercise the short-term right to reject goods?
30 days
When does the 30-day rejection period begin?
When does the 30-day rejection period begin?
Last of ownership, delivery, installation
A TV is bought on 1 May, delivered 3 May, installed 6 May. When does the 30-day period start?
A TV is bought on 1 May, delivered 3 May, installed 6 May. When does the 30-day period start?
6 May
Does the short-term right to reject apply to perishable goods?
Does the short-term right to reject apply to perishable goods?
No, they need shorter timeframe
Under Section 19(4), what must consumers attempt before seeking price reduction or rejection?
Under Section 19(4), what must consumers attempt before seeking price reduction or rejection?
Repair or replacement