Stakeholders (AQA GCSE Business): Flashcards

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Stakeholders
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Definition of stakeholder

Any individual/group with genuine interest in a business

How does business size affect stakeholders?

Larger businesses have more stakeholders to manage

How does product nature affect stakeholder scrutiny?

High-impact products (e.g. polluting) face more scrutiny

Main interests of shareholders/owners

Profit, dividends, business growth, good management

Main interests of managers & employees

Good pay, job security, working conditions, promotion

Main interests of customers

Value for money, good quality products, good service

Main interests of government

Payment of taxes, job creation, following laws

Main interests of local community

Local jobs, economic success, no disruption

Main interests of pressure groups

Best deal for members, environmental/ethical concerns

Factors determining stakeholder influence

Stakeholder power & business circumstances

Conflict: business expansion impact on shareholders

Reduces short-term profits but increases long-term value

Conflict: automation & efficiency improvements

Increases profit for owners but causes job losses

Small vs large business: number of stakeholders

Small businesses have fewer stakeholders than large ones

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