The role of market research (Edexcel GCSE Business): Flashcards

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The role of market research
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Market research definition

Business activity helping companies understand their operating environment

Main goal of market research

Gather info on customers, competitors, and market

Understanding customer needs purpose

Know what customers want to develop products people will buy

Market gaps in research

Areas where customer needs aren't being met (opportunities)

Why understand competitors?

Know strengths, weaknesses, pricing & positioning for differentiation

Purpose of recognising market trends

Identify if markets are growing, declining, or changing direction

Evaluating business performance via research

Understand customer perspective on existing products/services

How research informs decisions

Provides data for confident choices & reduces risk of ventures

Competitive advantage from research

Finding market opportunities early before competitors

Biggest mistake in market research

Assuming what customers want without conducting proper research

Critical rule for data interpretation

Base conclusions on evidence not assumptions

Risk reduction benefit of market research

Understand market before investing to avoid costly mistakes

Better resource allocation benefit

Focus resources on most promising opportunities not guessing

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