The Consumer Protection Act (CPA) (Grade 12 NSC Matric Business Studies): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
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Practise the questions
10 questions from this quiz
In which year was the Consumer Protection Act established?
In which year was the Consumer Protection Act established?
2008
What is the primary role of the National Consumer Commission (NCC)?
What is the primary role of the National Consumer Commission (NCC)?
Regulator of consumer-business interactions
What was the core mission behind establishing the CPA?
What was the core mission behind establishing the CPA?
Redress historical inequalities
Which positive impact does CPA compliance have on businesses?
Which positive impact does CPA compliance have on businesses?
Reduced court cases against them
What is a major disadvantage of the CPA for businesses?
What is a major disadvantage of the CPA for businesses?
Training costs increase
What is 'place discrimination' under the CPA?
What is 'place discrimination' under the CPA?
Varying quality of goods in different areas
What penalty can the NCC impose on non-compliant businesses?
What penalty can the NCC impose on non-compliant businesses?
Suspend activities indefinitely
How long is the cooling-off period that businesses must provide?
How long is the cooling-off period that businesses must provide?
5 days
What does the right to fair and honest dealings prohibit?
What does the right to fair and honest dealings prohibit?
Physical force to buy products
What must businesses do if two different prices are displayed for the same product?
What must businesses do if two different prices are displayed for the same product?
Charge the lower price