Professional Image (Grade 12 NSC Matric Tourism): Quizzes
📚Quizzes
Practise the questions
10 questions from this quiz
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Practise the questions
10 questions from this quiz
What does professional image refer to in tourism?
What does professional image refer to in tourism?
Overall impression created in customers
What does a strong professional image build in the tourism industry?
What does a strong professional image build in the tourism industry?
Trust and credibility
Why do tourists from different cultural backgrounds matter to professional image?
Why do tourists from different cultural backgrounds matter to professional image?
They expect high standards
What can poor professional image damage?
What can poor professional image damage?
The entire tourism industry's reputation
What are elements of company image and branding?
What are elements of company image and branding?
Logo and colour schemes
What contributes to physical presentation in tourism companies?
What contributes to physical presentation in tourism companies?
Clean, well-maintained facilities
What are tourism employees described as in the note?
What are tourism employees described as in the note?
The face of the company
What do staff members represent besides their individual company?
What do staff members represent besides their individual company?
South Africa as a tourism destination
What appearance standard must uniforms meet?
What appearance standard must uniforms meet?
Clean, properly fitted, appropriate
What interaction skill involves respecting diverse tourist backgrounds?
What interaction skill involves respecting diverse tourist backgrounds?
Cultural sensitivity